Job: Patient Accounts Receivable (A/R)

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Job Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Women's Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement:  To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual. 

Overview:  We are currently looking for qualified and experienced Accounts Receivable Specialists for our Central Business Office.  The A/R Specialist will be responsible for the following up on outstanding accounts and reviewing all open claims and aging reports. 

This is a full time position working 40 hours per week, Monday - Friday schedule.

Essential Duties and Responsibilities: 

  • Complete all daily, weekly and monthly checklists. Weekly reports to supervisor.
  • Reviews accounts and/or follow-up documents for outstanding accounts receivable issues.
  • Works all assigned accts timely and a min. of once monthly.
  • Review Aging (60+) Reports. Monitors NOC Drugs payments and denials.
  • Reviews all open claims on account for accurate billing. Works oldest and largest amounts first.
  • Contacts patient’s insurance and/or third party organizations by telephone, online, correspondence or meetings to resolve issues impairing reimbursement and secure proper reimbursement for billed services.
  • Performs accurate and timely appeals via phone or written to ensure accurate payer fee schedule reimbursements obtained for all services performed.
  • Reviews payer websites for updates regularly and reports to supervisors or other staff as needed.
  • Communicates to physicians, nurses, financial counselors or other employees in a professional manner for any patient payer issues effecting patient care.
  • Using weekly checklist, reports to AR supervisor any issues, denials, etc. weekly.
  • Documents in patient accounts notes timely.
  • Works in multiple vendor systems accurately for all accts. (such as..EobONE, ZirMed, IMPAC and payer websites.)
  • Responds to correspondence and calls from patients and/or third party organizations regarding outstanding accounts receivable.
  • Prepares paperwork for adjustments, posting corrections, charge corrections or refunds for review and approval.
  • Other duties as assigned.

Knowledge and Skills:

  • Working knowledge of NCCN guidelines and CCI edits.
  • Knowledge of appealing claims with payers chemotherapy related drugs, supplies utilized and SNF, LTC and Hospice in relation to insurance benefits.
  • Knowledge of governmental, legal and regulatory provisions related to collection activities.
  • Knowledge of CPT, Dx, HCPCS coding a plus.
  • Knowledge of basic mathematics.
  • Accounting knowledge a must.
  • Able to be in a seated position, talk on the phone, repetitive keyboard usage and clarity of vision at 20 inches or less.
  • Knowledge of medical terminology.

Education and Qualifications:

  • Minimum of 3 years in the healthcare reimbursement field.

We offer a competitive salary and a comprehensive benefit package including health insurance, 401K and a caring work environment. We are an E.O.E.

Visit our website at "Outsmarting Cancer One Patient at a Time"