Job: Medical Front Office (Scottsdale)

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Job Description

Ironwood Cancer & Research Centers has beautiful state-of-the-art integrated Cancer and Breast Centers, with locations strategically located throughout the Valley. Each one provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.

Mission Statement:  To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.

Overview:  We are looking for motivated, professional and friendly individuals to work our Front Office (check-in/out).  Will be responsible for the overall flow and efficiency of the front office check-in procedures. Greets each patient and portrays a positive attitude daily. Maintains up-to-date patient information and collects applicable payments. 

This is a full-time, day-shift position working a Monday - Friday schedule.

Essential Duties and Responsibilities:

  • Greet all Patients and Guests
  • Check patients out at check-out
  • Assist with patient check-in as needed
  • Run eligibility for all scheduled AHCCCS patients
  • Collect co-pays and daily costs
  • Collect any outstanding balances
  • Balance daily deposit (cash, checks & credit)
  • Keep records of patients picking up scripts, records, etc.
  • Organize patient charts and encounters for next day
  • Keep patient lobby neat and organized
  • Make reminder calls for appointments
  • Support the Check-Out Desk
  • Any other duties as assigned
Knowledge and Skills:
  • Knowledge of medical terminology, phones, computers, and payment collecting skills.
  • Basic knowledge of insurance plans in Arizona and benefits as they relate to Medical and Radiation oncology services.
  • Must be detail-oriented with the ability to multi-task, good work ethic with job stability and work in a busy job environment.
  • Proficiency in Microsoft Office - Word & Excel.
  • Bilingual preferred.
 Requirements:
  • 1-2 years of medical front office experience strongly preferred.
  • Electronic Medical Record experience a plus.
  • High School Diploma.

We offer a competitive salary and a comprehensive benefit package including health/dental/vision and life insurance, 401K, and a caring work environment. We are an E.O.E.

Visit our website at www.ironwoodcrc.com. "Outsmarting Cancer One Patient at a Time"